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Heather Oliver is a Technical Writer for Constellix and DNS Made Easy, subsidiaries of Tiggee LLC. She’s fascinated by technology and loves adding a little spark to complex topics. Want to connect? Find her on LinkedIn.
If you’re familiar with DNS records, you know each record contains information or instructions for DNS servers. They each have a different purpose, but they all work together to achieve one common goal—for users to find your domain on the web. In this resource, we’ll be covering the ins and outs of the CNAME record.
A canonical name (CNAME) record is simply a record that maps one hostname to another host or to a fully qualified domain name (FQDN). You can think of it as the “Master of Disguise” of DNS records. While it doesn’t actually hide anything, it does let you create aliases that point to your main domain name.
Tip: If you want to learn more about the different types of DNS records, here’s a helpful cheat sheet for the most common types.
Using a CNAME is helpful if you’d like to have multiple hosts or subdomains point to the same location, but don’t want to assign an A or AAAA record for each hostname. This way, you only have to change the record the subdomains are pointed to. You can also use CNAMEs when you’d like to have a different hostname for a networking service like FTP directed to your main website.
Another use case for CNAME records is to use them to point a hostname to a different domain or to an external host. They can also be utilized to point a group of company websites to a parent site, or to have the same domain registered in multiple countries, but with each version pointing to the same place.
As they say, a picture is worth a thousand words. Here are some examples of what a CNAME looks like.
subdomain/hostname Record Type Destination
www.constellix.com CNAME is an alias of constellix.com
news.constellix.com CNAME is an alias of constellix.com
ftp.constellix.com CNAME is an alias of constellix.com
test.constellix.com CNAME is an alias of testing.constellix.com
Each of these examples will eventually resolve to the IP address configured in the A record for your domain.
While useful in the above scenarios, CNAME records do have some limitations you should be aware of. For one, CNAME records can’t be used at the root of a domain and cannot be pointed to an IP address.
🚫 CNAME → 192.0.2.256
✅ CNAME → constellix.com
Also, a CNAME can’t share the same name as another record type for a single domain.
For instance, if you have an A or an SPF record called “news,” it’s not possible to name your CNAME record “news.” Doing so would trigger an error message upon saving your configuration.
Here’s an example of what an error message for a duplicate naming convention would look like in Constellix.
Another thing to consider is that certain records, such as NS or MX records, can’t point to a CNAME record. One last thing to keep in mind is that CNAME records essentially result in having two queries for one lookup, as a nameserver that finds a CNAME record needs to look for the record that points to the main destination. This is why pointing a CNAME to another CNAME is ill-advised.
Tip: An ANAME record functions like a CNAME, but can be pointed at the root of your domain. With these records, you have the benefits of a CNAME, just without the restrictions.
If you need to test your CNAME records, you can perform what is called a lookup. There are several online tools that can do this such as:
DNS Tool Box by Constellix
The information provided by online lookup services like the above can vary but typically provide you with the target/destination of your CNAME record, and some include response time and TTL values. You can also use these tools to perform lookups for other records configured for your domain.
The main things to remember are that CNAME or canonical name records can’t be pointed to an IP address or used at the root, and that it acts as an alias by mapping one host or subdomain to another.
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