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Tanya Valdez is a Technical Writer at Constellix. She makes the information-transfer material digestible through her own transfer of information to our customers and readers. Connect with her on LinkedIn.
Network Solutions users were hit with disruption of service early this morning. At this time, the issue has not been identified and the status of resolution from the company is still pending.
Network Solutions announced the outage on Twitter at 8:37 a.m. CST.
The company has been responding to upset customers voicing their concerns regarding the outage on Twitter. Some end users scrambled to get Network Solutions DNS to resolve their production servers and could not find an update or a status page. One response included a screenshot of the status page that states, “Hey, everything’s lookin’ good. All systems go.”
The company’s last customer response that was timestamped at 3:56 p.m. CST states, “We are still working to resolve and on [sic] providing updates, as soon as possible.”
The disruption of service has left many customers around the world without access to their services for the majority of the day. Some of Network Solutions’ clientele include banks (First Bank and Fidelity), magazine websites (Ebony), law firms (Franchise Law Solutions), and online retail (Easy Spirit).
This is why it is crucial to have a backup DNS strategy. Secondary DNS allows resources to be stored on two servers. In the event of an outage, the second configured DNS systematically steps in to answer queries with no change to the end-user experience. Why use one DNS provider when you can have redundancy in your DNS infrastructure and double your resiliency?
Header/thumbnail image: networksolutions.com
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