Tanya Valdez is a Technical Writer at Constellix. She makes the information-transfer material digestible through her own transfer of information to our customers and readers. Connect with her on LinkedIn.
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Instagram, Facebook, WhatsApp Recover From Global Outage
"Earlier today, a technical issue caused people to have trouble accessing some Facebook services. We resolved this issue for everyone, and we apologize for any inconvenience." -Margi Murphy of The Telegraph
There is no additional information surrounding what the technical issue was, however, at 12:54 p.m. CST Facebook Gaming tweeted there were a number of issues affecting Facebook products, including game streaming. About an hour later, an update was posted stating service has been restored and directed users to the Facebook support page if problems persist.
According to The Verge, a “5xx Server Error” was witnessed when attempting to navigate to Instagram’s website and on the phone app. While neither social media platform discussed the root of the outage, a 500 server error occurs when the server has identified a problem, but it cannot determine what it is. We don’t know what type of 5xx Server Error this is to understand what exactly happened.