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Fastly Outage Causes Internet Slowdown

Fastly announced an outage today that has affected its content delivery network (CDN) services today. According to Fastly’s Status page, the company posted that they were aware of a possible issue at 15:25 UTC and noted they were working to determine the extent and scope of impact.

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Tanya Valdez is a Technical Writer at Constellix. She makes the information-transfer material digestible through her own transfer of information to our customers and readers. Connect with her on LinkedIn.

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Fastly announced an outage today that has affected its content delivery network (CDN) services today. According to Fastly’s Status page, the company posted that they were aware of a possible issue at 15:25 UTC and noted they were working to determine the extent and scope of impact. The outage lasted for approximately 90 minutes with an incident resolution being updated on their site at 16:51 UTC. The performance impact was indicated as being related to Fastly’s CDN services. While the issue was identified and a fix was implemented, further details of the issue were not reported on the company’s Status or Incident page.

Various instances can cause a CDN outage. Heavy traffic, hardware or software issues, improperly managed DNS, and various types of attacks can bring down websites and CDNs, with new ways frequently being discovered. Once a CDN is down, it is important to understand that these types of outages can significantly hinder productivity, efficiency, and can have major impacts on revenue. 

Companies such as Etsy, Wistia, Buzzfeed, The Guardian, Stripe, A&E, and GitHub are all companies that utilize Fastly’s services. Etsy indicated they were investigating issues on their site, with a resolution update on their official Twitter account. RubyGems also noted an outage in relation to the Fastly issue on their website’s Status page

Downdetector and Is The ServiceDown both indicated an issue with Blizzard Entertainment’s World of Warcraft, with an increase of user reports. 

While Blizzard Entertainment North America Customer Support’s Twitter account has noted unscheduled restarts were performed to resolve technical issues, it is not clear if they were related to Fastly’s outage or Blizzard Entertainment’s scheduled maintenance earlier that morning.  CDNPlanet lists Fastly as one of World of Warcraft’s CDN providers.


Constellix’s CDN Performance tool indicated speed and efficiency issues for Fastly after the issue was resolved.


Studies have shown that the average cost of downtime is approximately $5,600 per minute, which equates to about $300,000 per hour. Aside from lost revenue, it can also have a negative impact on a domain’s reputation, which can ultimately have negative, long-term impacts. 

“Site reliability continues to be a large focus year after year and yet so many organizations and professionals don’t take the necessary precautions to mitigate issues and outages properly,” says Steven Job, President of DNS Made Easy and Constellix, “the amount of revenue loss companies have experienced during the current COVID-19 pandemic is pushing most of them to implement a multi-CDN solution as quickly as possible. In the fourth quarter of 2020, Constellix has activated over 4,000 Multi-CDN accounts and this number grows exponentially each day.” 

Constellix offers a Multi-CDN solution that assists in maintaining healthy and resilient connections between end users and domain content. This tool allows two or more CDNs to be configured in the dashboard and pairs with other Constellix services, such as Failover and Traffic Steering to move traffic from unavailable resources to the fastest and healthiest options. 

Constellix was built from the same network that powers DNS Made Easy, which has the highest uptime (100%) in DNS history since 2001. With Constellix’s Multi-CDN solution, all configured domains and applications remain accessible in the event of an outage.


About DNS Made Easy

DNS Made Easy is a subsidiary of Tiggee, and is a world leader in providing global IP Anycast enterprise DNS services. DNS Made Easy implemented the industry’s first triple independent Anycast cloud architecture for maximum DNS speed and DNS redundancy. Originally launched in 2002, DNS Made Easy’s services have grown to manage hundreds of thousands of customer domains receiving more than 80 billion queries per day. Today, DNS Made Easy builds on a proud history of uptime and is the preferred DNS hosting choice for most major brands, especially companies that compare the price and performance of enterprise IP Anycast alternatives.

About Constellix

Constellix is a subsidiary of Tiggee LLC, the creators of DNS Made Easy, and the world leader in providing global IP Anycast enterprise DNS services. Constellix is the only traffic management solution built for the cloud that combines DNS management with monitoring solutions. Constellix DNS is the most powerful and precise DNS query management platform, fully integrated with the Sonar monitoring platform. Users can quickly change routing configurations based on the analysis from Sonar alerts. Constellix Sonar has integrated tools that offer a range of advanced monitoring features including performance optimization, troubleshooting, real-time logging, and alert management built for teams. 

Press Contact Information: For press related inquiries, please contact our brand marketing manager: Jessica Belvedere •  Jbelvedere@tiggee.com

 

Source: Tiggee, LLC


cdn, fastly, outage, cdn outage, multi-cdn

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