Real-User Monitoring

Capture User & Community Data

network brain graphic

RUM, or Real User Monitoring, is a network monitoring service that gives you a direct line of sight into how your website or application loads on actual users’ browsers.

You can use RUM to get a more granular view of localized response times for your web-facing resources. And then improve your response times by injecting RUM data into your DNS configurations with our intelligent Traffic Steering service. Traffic Steering decisions can be made based on your user data or our community-driven data set.

All you need is the ability to insert a tiny JavaScript snippet on your website or application. Then sit back and watch the data come in as your RUM gathers user metrics in real time!

Traffic steering illustration

Why RUM?

Here's a better question, why use fake monitoring data when you can use metrics gathered from your actual users’ browsers?

When we say fake, we mean synthetic monitoring… which is great for simple health checks, but is unrealistic for true performance monitoring.

RUM captures significantly more network hops and ISP connections than traditional monitoring solutions. You can use RUM to solve the “middle of the country” issue and fill in performance gaps that can’t be fixed with GeoDNS or synthetic latency monitoring.

Don't Have Enough Data?

No problem. Use our RUM Community!

You can use the metrics we've gathered from our RUM Community --the combined RUM metrics of all of our clients that have the RUM Beacon installed on their websites-- to inform Traffic Steering decisions for your website.

Our community data lets you tap into new markets where you might not have any data yet. Or get you up and running with our Traffic Steering service, while you wait for your own dataset to grow.

And if our community still doesn’t have the metrics you need, Constellix is the only provider to offer predictive traffic steering which uses proprietary algorithms to predict which network or cloud service will be the fastest for each user.

Traffic optimization graphic

Can't Get Enough?

Check These Blogs Out

RUM 101

Learn how RUM works in just 5 minutes. And we'll show you how both Sys Admins and Developers can use RUM to improve app performance.

Read more

RUM vs Synthetic Monitoring

Learn the advantages of each monitoring service, why they matter, and how to combine them for truly granular monitoring.

Learn more

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