We offer competitive pricing for our support services that fits all budgets and business sizes.

Support Services

  Free Standard Gold Platinum
Business Hours Web Ticketing Support *
24/7 Web Ticketing Support
Escalated Support Over Previous Tiers
SLA Response Time ** 8 hours 4 hours 30 minutes
Business Hours Phone Support
24/7 Phone Support ***
Dedicated Account Manager

* During regular business hours: 9am - 6pm EST Monday through Friday, no holidays.
** Support SLA for response times are not guaranteed, but we will make every reasonable attempt to answer your questions as soon as possible.
*** 24/7 phone support includes weekends. Holiday phone support for emergencies only.

Support Pricing

Standard Gold Platinum

Greater of:
$25 per month
- or -
3% of Constellix monthly usage
See Pricing Example

Greater of:
$100 per month
- or -
10% of Constellix monthly usage from $0 - $1k
5% of Constellix monthly usage from $1k - $10k
3% of Constellix monthly usage over $10k
See Pricing Example

Greater of:
$2,000 per month
- or -
10% of Constellix monthly usage from $0 - $10k
5% of Constellix monthly usage from $10k - $500k
3% of Constellix monthly usage over $500k
See Pricing Example

Start Using Constellix Today & Only Pay for What You Use!


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